Initial Post- Module 11 Coursework Example | Topics and Well Written Essays - 500 words

Initial Post- Module 11 - Coursework ExampleAccording to the case provided, there are chances that Michelle essential have received complains concerning head-on hospital environment. It is critical for Michelle to call the parties acting in hostility to unmatchable another and correct the situations through reconciliation since only dislike and rudeness cannot cause a hostile work environment.Staff relations are determined by the way through which the management addresses and interacts with the employees (Boshoff & Stewart, 2013). Maintaining validating relations with the staff helps to reduce workplace conflicts, enhance the staff morale, and increase worker productivity. Michelle should focus on upward(a) communication through concentrating on personal face-to-face meetings since these allow employees to seek further clarifications and tot up towards decision-making to ensure that they are satisfied. Another strategy for improving staff relations is encouraging career increa se (Xerri, 2013) this encourages the management to work closely with the nurses and secretaries to improve their skills and answer any questions they have. Michelle should focus on treating the junior nurses and secretaries as individuals to avoid misunderstanding of employees caused by the fallacy of generalization.Teamwork is one of the fundamental requirements for better healthcare (Xerri, 2013). Michelle should focus on uniting the nurses, assistant nurses, and secretaries to create harmony in health service delivery. The status of lack of teamwork is the of import causative agent for all the coordination problems identified in the health centre. Michelle should ensure there is fair diffusion of work according to each members experience and position in the organizational structure. This ordain guarantee improved services since each staff will perform their duties effectively. Another strategy for improving the quality of service is by